Privacy Policy

This Privacy Policy is designed to better serve those who are concerned about how their Personally Identifiable Information (PII) is used online. PII is a term used in U.S. privacy law and information security to refer to information that can be used alone or with other information to identify, contact, or locate an individual, or to identify an individual in a specific context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise process your personally identifiable information in accordance with our website.

What personal information do we collect from people who visit our online store?

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you have a better experience.
 

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or enter information on our site

How do we use your information?

We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, browse the site, or use certain other site features in the following ways:

Personalize your user experience and allow us to deliver the types of content and products that are of most interest to you.
Improve our website to better serve you.
Allow us to better respond to your customer service requests.
To administer contests, promotions, surveys or other site features.
Process your transactions quickly.
Send periodic emails about your orders or other products and services.

How do we protect visitor information?
We do not use vulnerability scanning and/or PCI standards scanning. We do not use malware scanning.

Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. Additionally, all sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology.

When users place an order, enter, submit or access their information, we will implement various security measures to maintain the security of your personal information.

All transactions are processed through the gateway provider and are not stored or processed on our servers.

Do we use “Cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, allowing us to provide you with better service. We also use cookies to help us compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Helps remember and process items in your shopping cart.
Understand and save users’ preferences for future visits.
Track ads.
Compile aggregate data about site traffic and site interaction in order to offer better site experiences and tools in the future. We may also use trusted third-party services to track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Each browser is slightly different, so check your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some functionality will be disabled. This will not affect the user experience, making your website experience more efficient, and some of our services will not function properly.

However, you can still place an order.

Third Party Disclosure:

We will not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we notify you in advance. This does not include website hosting partners and other parties who assist us in operating the website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third party links:

From time to time, we may, at our sole discretion, include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. Therefore, we assume no responsibility for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our sites and welcome any feedback about these sites.

Users will be notified of any privacy policy changes: on our Privacy Policy page

Users can change their personal information: by logging into their account

How does our website handle “Do Not Track” signals?

We honor Do Not Track signals and do not track, plant cookies, or use advertising when Do Not Track (DNT) browser mechanisms are in place.

Does our website allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children’s Online Privacy Protection Act):

The Children’s Online Privacy Protection Act (COPPA) gives parents control over the collection of personal information from children under 18. The Federal Trade Commission is the U.S. consumer protection agency responsible for enforcing the COPPA Rules, which detail what operators of websites and online services must do to protect children’s privacy and safety online.

We do not market specifically to children under the age of 18.

Fair Information Practices:

The Fair Information Practice Principles form the backbone of U.S. privacy law, and the concepts they encompass have played an important role in the development of data protection laws around the world. Understanding the Fair Information Practice Principles and how they are implemented is critical to complying with the various privacy laws that protect personal information.

In order to comply with fair information practices, if a data breach occurs, we will take the following response measures:
Users will be notified via email within 7 business days.

We also agree to the Individual Redress Principle, which requires individuals to have legally enforceable rights against data collectors and processors who fail to comply with the law. The principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act:

The CAN-SPAM Act is a law that sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to block receipt of email, and provides severe penalties for violations.

We collect your email address to:

To send information, respond to inquiries and/or other requests or questions.
Process orders and send order-related information and updates.
We may also send you other information relevant to your products and/or services.
Market to our mailing list or continue to email our customers after the original transaction has occurred.

In order to be compliant with CAN-SPAM, we agree to the following:

Do not use false or misleading subject lines or email addresses.
Identify the email as an advertisement in a reasonable manner.
Include the physical address of our company or website headquarters.
Monitor third-party email marketing services (if used) for compliance.
Quickly honor opt-out/unsubscribe requests.
Allow users to unsubscribe using the link at the bottom of each email.

If you would like to unsubscribe from future emails at any time, you can:

Follow the instructions at the bottom of each email and we will promptly remove you from all communications.

Contact us

If you have any questions about this Privacy Policy or our use of information collected from you in connection with this website, please email us at support@TUFLighting.com